At Moonline Uniforms, we strive to ensure your complete satisfaction with every purchase. Should you need to return or exchange any items, please review our policy below:
Returns:
All returns must be processed within 28 days of the original purchase date.
Items must be returned in their original condition, unworn, with all tags and labels still attached. Please bring your original receipts along with you when returning items.
Refunds will be issued to the original payment method used for the purchase.
Returns must be processed at our shop located on Standish Street.
Exchanges:
Exchanges can be made for items of equal or lesser value, subject to availability.
Items for exchange must be in their original condition, with all tags and labels intact.
Please ensure you bring your original receipts for the exchange process.
Exchanges can be facilitated at our shop on Standish Street.
Defective or Incorrect Items:
In the rare event that you receive a defective or incorrect item, please contact us immediately within 3 days or receipt of the item.
We will provide a replacement or issue a full refund for the item.
Refunds:
Refunds will be processed within 3-5 business days of receiving the returned items.
Please note that shipping charges are non-refundable, except in cases of defective or incorrect items.
Our team at Moonline is committed to providing exceptional customer service, and we’re here to assist you with any returns or exchanges. If you have any questions or require further assistance, please don’t hesitate to contact us. Thank you for choosing Moonline Uniforms.