Here are some frequently asked questions (FAQs) for Moonline School Uniforms:
What sizes do you offer for your school uniforms?
At Moonline, we offer a wide range of sizes to accommodate students of all ages and body types, from primary to secondary school.
Do you offer customisation options for school uniforms?
Yes, we understand the importance of individuality within school uniform guidelines. While our standard uniforms adhere to most school dress codes, we also offer customization options such as embroidered school logos, personalized name tags, and alterations to ensure the perfect fit. Please get in touch for further information.
What materials are your school uniforms made from?
Our school uniforms are crafted from high-quality, durable materials designed to withstand the rigors of daily wear and tear. We prioritize comfort and longevity, utilizing fabrics like cotton blends and polyester to ensure breathability, flexibility, and easy care. Our Garments are also reactive dyed to ensure no fading and keep longer life of original colours brightness. We also use 100% recycled materials for blazers and offer eco-friendly t-shirts and polo to reduce our carbon foot print. Please note individual materials may vary depending on the product.
Can I purchase school uniforms online?
Moonline offers the convenience of online shopping through our user-friendly website. We also provide the option for in-store pickup or delivery to your doorstep.
What is your return policy for school uniforms?
We want you to be completely satisfied with your purchase from Moonline. If for any reason you’re not happy with your school uniform, you can return it within 28 days of purchase for a full refund or exchange provided the packaging and labels are still intact and you have your receipt. Please refer to our Returns & Exchanges policy for more details.
Are your school uniforms compliant with school dress codes and regulations?
Absolutely! Our school uniforms are designed to meet or exceed the dress code requirements of most schools. However, dress codes can vary, so we recommend reviewing your school’s guidelines before making a purchase. If you have specific questions about compliance, our team is happy to assist you.
How can I contact customer support for assistance?
We’re here to help! If you have any questions, concerns, or special requests regarding our school uniforms, don’t hesitate to reach out to our friendly customer support team. You can contact us via phone or email during our business hours, and we’ll be happy to provide assistance and guidance.